Windrose

CARE GUIDE FOR CLOTHES

In order to extend the life-cycle of your garments, it is crucial you take good care of them. And
because as a brand, we see ourself accountable for the garments we produce, we have created a
care guide for you to guide you towards a more gentle, sustainable and enjoyable garment care
experience.

Crowded closets are a common issue, as clothes can get easily tangled, wrinkled or snagged.

Since, our garments are embellished we don’t recommend storing it in a crowded wardrobe.

Possibly hang the embellished garment.

Close any zippers or buttons as it will help to maintain the quality and fit of the garment.

We only recommend Dry-cleaning of the garment.

Please don’t make use of any bleach or harsh material to get rid of the stain.

Steam iron only.

For jackets and denim articles, please use coat hangers to hang.

For travel purpose, please pack the embellished garment in separate cellophane bags.

Shoes:
The pairs are totally splash proof. But to ensure the longevity of the pair,try avoiding long hours in water.

Being densely embellished, we recommend you store your pair in a box with stuffing under the embellished band to retain the shape.

Store in a cool and dry space, void of moisture.

BAGS:
Jute is a strong natural fabric that is meant to last years of use. We recommend storing the bag in a box void of moisture and away from water, rain, alcohol, chlorine or any other liquid.

Belts:
How to Store your Episode Belts?
Being densely embellished, we recommend you store your belt in the brand box
provided.
The attachments must be void of moisture and away from water, rain, alcohol,
chlorine and/or any other liquids to avoid rusting and discoloration.
We would recommend to air your Faux leather embellished belts once in 20 days to
keep it from tarnishing.

All our articles are made-to-order, a model that allows us to operate sustainably avoiding overproduction and waste since all our products are Made-to-Measure/order, we do not offer any monetary refunds or cancellations on any goods once sold.

The exchange policy for footwear is subject to the following:

• Any exchange, if required must be done within 7 days of the delivery of the product.
• The item purchased should be unused & not damaged.
• The exchange would only be to another size of the same style only and not to any other design.
• Exchange of the pair for an alternate heel height will not be entertained.
• The product should be in the original packaging, please do not tape the brand box.
• We don’t provide reverse pickup. Please arrange a courier or drop at our workshop at your own expense with the invoice. For address details, please reach us at +919811950117 or email us at theepisodee.1@gmail.com

Read More